We accept returns up to 7 days after delivery if the item has not been used and is in its original condition. Reimbursement will be made for the full value of the order, minus return shipping costs.

If your order arrives with any type of damage, please contact us as soon as possible by email at atendimento@holoo.com.br , providing the order number and a photo/video of the condition of the item. We analyze each case individually, but we always strive to offer a satisfactory solution to our customers.

If you have any questions, do not hesitate to contact us.